How can we help?

Choose the right way to get support with your account or marketplace activity.

Booking or listing help

Open a private support case in your workspace. Include the booking or listing details so the team can investigate.

Request a password-reset email. Check your spam folder and use the most recent reset link.

For account access or general questions, email the BasaLink team. Never send your password or sign-in codes.

Learn how to book a professional or advertise your own services.